お知らせ news
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Request to customers with reservations
We apologize for any inconvenience caused when contacting Counseling Office VISION. We are currently contacting customers with reservations via the email address they registered in advance, but some emails have been returned due to an unknown address. If you have made a reservation and have not received an email from VISION, we would appreciate it if you could let us know via the "REQUEST" link on our website. We apologize for the inconvenience, and thank you for your patience.
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Regarding the damage caused by the fire and the reopening of business
At around 3:00 AM on March 4th, a fire broke out at Counseling Office VISION, burning a portion of the office (approximately 3 square meters). No one was inside the office at the time, and no one was injured. The fire started at our office, and we offer our deepest apologies to our neighbors and all those involved for the inconvenience and concern caused. The office is currently unavailable, making it difficult to offer in-person counseling for the time being. However, we have received requests for counseling despite these circumstances, and have resumed some online services. We appreciate your understanding and cooperation in this situation, as we will only be offering online counseling for the time being. We will update our website with the latest information on the recovery situation. The office's phone is currently down, so please contact us using the inquiry form on our website's "REQUEST" page. We have received many kind words of encouragement and sympathy. All of our staff are sincerely grateful, and we are committed to preventing a recurrence. We appreciate your continued support.
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Request regarding contacting Counseling Office VISION
Currently, our office's phone lines are down, so we are only able to communicate with clients via email. We will contact all clients who have made reservations via email, so please check your email. We apologize for the inconvenience, but for clients who have been contacting us by phone until now, we ask that you please contact us using the inquiry form on the "REQUEST" page of our office's website.
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Regarding closure and response due to fire
Our office suffered a fire in the early hours of today (March 4th). As we are no longer able to provide face-to-face counseling, we will be suspending in-office counseling for the time being. Online counseling is scheduled to resume tomorrow. We will announce on our website and other means when face-to-face counseling resumes. We will contact those who have already made reservations. As the office's phone is currently out of service, please contact us via the "REQUEST" link on our website if you have any inquiries.
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Director Nawa delivered a lecture on trauma at the Shibata Kitakambara School Health Training Seminar.
Director Nawa of Counselling Office VISION delivered a lecture entitled ‘Understanding and Responding to Trauma: How to Understand and Support Children and Parents Experiencing Trauma’ at the Shibata Kitakambara School Health Training Seminar for the 2025 academic year, held in February. Through training with school nurses and other school personnel who support children's health within schools, participants deepened their understanding of promoting and practising trauma-informed care within schools and the local community. Counselling Office VISION also undertakes lectures for training sessions and similar events. If you wish to learn about trauma or wish to implement trauma-informed care please feel free to consult us regarding your requirements.
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Public Lecture: Understanding and Responding to Flashbacks, featuring Professor Nobuko Hattori
The Niigata Trauma Research Group and Hokushinetsu EMDR Study Group present the first public lecture of the 2026 academic year: ‘Understanding and Responding to Flashbacks’. Sunday, 26 April 2026, 10:00–13:00 Online via Zoom Our lecturer is Dr Nobuko Hattori, a psychotherapist practising trauma care in the USA who shares trauma care information for Japan via social media! Counselling Office VISION is co-hosting the lecture, and VISION staff will hold a discussion session with Dr Hattori during the latter part of the session. The content will be useful for everyday life. We warmly invite not only support professionals but also members of the general public to participate. Details and registration can be found via the event community service Peatix. (Clicking the flyer will take you to the registration page.)
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Until tomorrow! [Free Consultation Survey Now Open!!] VISION’s X’mas Campaign!
【Free Consultation Survey Now Open!!】 This is Counseling Office VISION's year-end campaign! We'll provide you with a free estimate of "the counseling techniques recommended for you" and "number of sessions needed to improve your condition"! The campaign ends on Thursday, December 25th! Free Consultation Survey (Japanese) Free Consultation Survey (English) Free Consultation Survey (Indonesian)
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Year-End and New Year Holiday Notice
We will be closed for the year-end and New Year holidays as follows. Holiday Period: Sunday, December 28, 2025, through Sunday, January 4, 2026 We will respond to inquiries and other communications received during the holiday period starting Monday, January 5, 2026, in the order they were received. Thank you for your understanding.
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【Free Consultation Survey Now Open!!】 VISION’s year-end campaign!
【Free Consultation Survey Now Open!!】 This is Counseling Office VISION's year-end campaign! We'll provide you with a free estimate of "the counseling techniques recommended for you" and "number of sessions needed to improve your condition"! The campaign ends on Thursday, December 25th! Free Consultation Survey (Japanese) Free Consultation Survey (English) Free Consultation Survey (Indonesian)
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Representative Sugimoto will be speaking at the “Training for Support Workers for Young People at High Risk for Suicide”!
Representative Sugimoto will be speaking at the "Training for Support Workers for Young People at High Risk for Suicide" on Tuesday, December 2nd! The target audience is those involved in the Niigata Regional Development Bureau's jurisdiction (Niigata City, Gosen City, and Aga Town), as well as child psychiatrists, supervising physicians, and residents. Applications are accepted until Tuesday, November 25th! We hope you'll join us! Niigata Prefecture Electronic Application System